From the first phone call to the last lesson, we had a delightfully jaw dropping experience. You don't see businesses ran so seamlessly and in favor of the customer to this degree. I was given ALL the info needed upon my first call, which to my surprise, included that I could cancel my lesson up until 2 hours before with no penalties (jaw drop!) This was a busy mother of multiple children's shock, awe, and dream come true to hear! Not only that, they accommodated the instructor's personality to the needs of my child. The office staff was thorough and delightful, our instructor, Jesse, was encouraging and experienced and got our son floating on his back by lesson #2 (a task we'd been trying for a year!) My son asked every day if he could go to swim class that day! Jesse gave us feedback on what to work on with our son at home as well, which was appreciated. Phenomenally ran business, incredible staff, and clean facilities. WELL DONE WATERWORKS AQUATICS!!!