Swim Library

Swim Loyalty Rewards

This past weekend, Waterworks Aquatics hosted its annual Status Loyalty Party. Waterworks Aquatics created a Swim Loyalty Rewards Program to reward our loyal clients with extra benefits they can enjoy all year around! There are five membership levels one can acquire: Silver, Gold, Platinum, Diamond, and Diamond Elite. Each membership level has its own qualifications and benefits. Some of these benefits include, but are not limited to: freezes, exceptions to the 9am cancellation policy, and free-swim passes. To clarify a "freeze" enables one to make a cancellation, and add the lesson on to the end of one's package instead of having to schedule a make-up class. In order to use a freeze, one must make the cancellation at least 6 days in advance. The exception to the 9am cancellation policy requires at least two hours notification in order to receive a make-up. A make-up is simply rescheduling a cancelled class at anytime, other than the scheduled lesson time.

Silver

Qualifications: Must be actively taking lessons for 40 weeks of the past 52 weeks OR spent $1,700 or more in the past 12 months.

Benefits: 2 freezes per year, free-swim time extended to 20 minutes, 2 free-swim passes per year, make-up expiration date extended to 45 days, and 1 exception per year to the 9am cancellation policy.

Gold

Qualifications:Must be actively taking lessons for 75 weeks of the past 85 weeks OR spent  $2,300 in the past 12 months.

Benefits:3 freezes per year, waitlist priority, free-swim time extended to 30 minutes, 4 free-swim passes per year, make-up expiration extended to 60 days, 2 exceptions per year to the 9am cancellation policy, and $20 credit to birthday parties & snack shop items.

Platinum

Qualifications: Must be actively taking lessons for 100 weeks of the past 120 weeks OR spent $4,000 in the past 3 years.

Benefits: 4 freezes per year, waitlist priority, free-swim time extended to 40 minutes, 6 free-swim passes per year, make-up expiration date extended to 80 days, 3 exceptions per year to the 9am cancellation policy, and $30 credit to birthday parties & snack shop items.

Diamond

Qualifications: Must be actively taking lessons for 200 weeks of the past 220 weeks OR spent $5,000 in the past three years.

Benefits: 5 freezes per year, waitlist priority, free-swim time extended to 40 minutes, 10 free-swim passes per year, make-up expiration extended to 100 days, 4 exceptions per year to the 9am cancellation policy, and $40 credit to birthday parties & snack shop items.

Diamond Elite

Qualifications: Must be actively taking lessons for 300 weeks of the past 330 weeks OR spent $8,000 in the past four years.

Benefits: 6 freezes per year, waitlist priority, free-swim time extended to 60 minutes, 15 free-swim passes per year, make-up expiration date extended to 120 days, 4 exceptions to the cancellation policy, and $50 credit to birthday parties & snack shop items.

Here are a few pictures from our Status Loyalty Rewards Pool Party

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